| Issue ID | 1406180 |
| Internal NHTSA # | 11022197 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E300 |
| Model Year | 2017 |
| File date | 07/09/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 mercedes-benz e300. The contact received notification of nhtsa campaign number: 17v080000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the mercedes-benz of brooklyn dealer (1800 shore pkwy, brooklyn, ny 11214; 718-258-5100) and the helms bros inc. Dealer (20824 northern blvd, bayside, ny 11361; 877-699-8519). Both dealers informed the contact that the parts were not available and they would not be able to service the vehicle because it was not purchased at their locations. The manufacturer was made aware of the issue, but failed to respond. The contact had not experienced a failure. Parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BROOKLYN, NY |
| VIN pattern | WDDZF4KB5HAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |